We’re back from Housing 2024 in Manchester – what a show! Over the three days at the Manchester Central Convention Centre, we shared how data and analytics can help the housing sector get a clearer picture on how customer relationships are working, helping to:

  • Predict customer complaints before they happen
  • Avoid disrepair (mould and other health issues)
  • Improve data quality and governance; and
  • Create Environmental, Social and Governance (ESG) dashboards.

Taking Centre Stage for Insights

Jefferson Lynch, Red Olive’s CEO also took to the stage on the second day, sharing his insights on how to reduce customer complaints effectively using data science techniques focusing on some of our recent work with Peabody. If you want to find out more, take a look at our case study.

We had some great conversations during the show and had two of our partners on the stand with us, Rannoch Associates and Artefact who were also kept busy.

Rannoch Associates specialises in business and digital transformation, operating across various sectors with a strong emphasis on housing associations. Its expertise includes defining and implementing strategy, operating model design, change management, technology implementation, and digital data and AI strategy. Rannoch provides advisory services, particularly where organisations face challenges in translating strategy into delivery.

Artefact is a global data and AI consultancy that operates across various sectors and is platform-agnostic. With over 2,000 employees distributed across 25 offices worldwide, Artefact provides comprehensive end-to-end consulting services. This includes expertise from data engineers, software engineers, data scientists, management consultants, change specialists, and industry experts, allowing them to handle projects from inception to completion.

In the housing space, Red Olive’s clients have included Peabody, Poplar Harca and The Hyde Group among others. For those at the start of digital transformation projects, we can help develop successful strategies as well as building bespoke data architecture to ensure that the correct information and data points are being used to manage, measure and predict future trends, meet compliance deadlines such as SDR and building safety regulations and improve tenant acquisition and retention. For those with more mature data strategies in place, we can help with machine learning for predictive maintenance, tenant complaints and predictive arrears management.

If you couldn’t make the show or didn’t make it onto our stand and would like to book an appointment with the team to see how we can help you on your data journey, just email [email protected] and we will set up a 1-2-1 call.

You can also visit the Housing page on our website to access articles, podcasts and case studies sharing our work with Peabody, Poplar Harca and The Hyde Group.

In the housing space, there are many things we can help you with no matter where you are in your data and analytics journey so, please get in touch.